EXTRAORDINARY EXPERIENCE
For You. With You.
Each step of the way.
We believe that you should never travel alone on your path to health. That’s why we’ve developed a team of orthopedic care experts who are focused on just one thing: You.
Step 1
Consultation
Once you’ve been referred to see an orthopedic specialist, our surgeon partners will help you decide if the Muve program is right for you.
Step 2
Meet Your Nurse Navigators
We introduce your personal Navigator as soon as you enter the Muve care journey. Our Nurse Navigators are with you from pre-surgery up to 365 days later, offering education, encouragement and clinical support.
Step 3
Set Your Personal Goals
We believe in partnership. That’s why patients and their Navigator sign a Partnership Agreement committing one another to playing an active, engaged role throughout the care journey. As part of the agreement, you and your Navigator will collaborate in setting personalized recovery goals designed to get you back to doing what you love, with the people you love.
Step 4
Pre-Surgery Education
Before surgery day, your physician and Navigator will personally prepare you for the big day. Our team will ensure your questions are answered in full, and go the extra mile to educate you and your support people.
Step 5
Surgery
You can rest assured knowing your surgery will be performed seamlessly by your board certified surgeon who specializes in joint replacement and supported by a highly trained team of professionals whose only goal is to provide you with the best care possible.
Step 6
Surgery Center Discharge
Once discharged from the surgery center, you’ll have the opportunity to be a guest in our Stay Suites. Stay Suites are designed with tailored recovery education plans to help you achieve the best possible outcome.
Step 7
Your Stay Suites Experience
Our commitment to supporting your goals and providing personal care doesn’t stop when you are discharged from the surgery center. As a guest in our Stay Suites, one of the first encounters you’ll have will be with a licensed physical therapist who will help get you up and moving. Research shows the critical importance of early mobility for healthier and better outcomes.
Step 8
Post-Op Engagement
For patients, friends and family, it can feel overwhelming to try and understand everything you need to do to provide support during recovery. Your ongoing partnership with your Navigator and our customized patient engagement programs are designed to help eliminate costly and expensive return visits when you are unsure what’s “normal” and what isn’t once you return home.
Step 9
Year-Long Support
We care about you, and about your long-term outcome. That’s why you can expect our team to follow up with you all the way up to your first-year anniversary after your surgery. We’ll be with you to celebrate your success and progress every step of the way.
SUPERIOR OUTCOMES
Patient
Outcomes
99
Net Promoter Score*
*Net Promoter Score: Self-reported patient satisfaction scores from routine post-stay survey delivered by ValueHealth Muve to all program patients.
OPTIMIZED CARE
A smarter design.
A more seamless experience.
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Process-Centric Approach
Our singular approach to orthopedic care delivery is designed to reduce variations in care that can affect your individual outcome.
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Top Tier Surgeon & Care Teams
Our board-certified surgeon partners specialize in orthopedic surgery, performing hundreds of procedures per year. We train each member of our certified care team to do only one job: provide the best possible care for you, from start to finish.
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Full Year Partnership
Our team will partner with you through your one-year anniversary after surgery in order to ensure the best outcome and the smoothest possible journey back to full mobility.
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Safety Driven Protocols
Evidence-based practices inform each and every clinical decision that we make when it comes to your episode of care. Every step of our protocol-driven process is designed with your safety and comfort in mind.
IS MUVE RIGHT FOR YOU?
IS MUVE RIGHT FOR YOU?
Just like any program of care, it is important to consult with your physician about the best options for you and your needs. Answering “yes” to the general questions below may be a good indicator that the Muve program could be a good choice for you.
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Do you have end-stage hip or knee arthritis?
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Have you been referred to an orthopedic specialist by your physician?
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Do you have a friend and/or family member who will partner with you in your pre-surgery prep and recovery process?
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Are you willing and ready to be an actively engaged participant in your own care and recovery?